Information about Document Delivery services

Faculty have the convenient option of having items (including WWU materials) delivered to their department by a Library courier. Simply make all your requests using ILLiad, and the materials will be delivered. WWU Library materials (if they are available) usually arrive within 2 working days. Requests which cannot be filled from our local collections will be processed as interlibrary loan requests. Since you don't have to gather the materials yourself, this important service will save you time and effort. To have Summit books delivered, choose "Document Delivery (Faculty Only)" as the Pickup Location when making a Summit request. For more related information click here.

Extended Education faculty and students can also elect to have research materials delivered to them by US mail. Only students who visit campus less than 2 times a week can benefit from this service, since it is usually faster to pick up items at the Haggard Circulation Desk after getting an e-mail notice of the items arrival.

When choosing delivery by mail you are responsible for:

• replacement costs of any items lost or damaged in transit (to or from the Library). Ensure secure packaging when returning items by mail.
• returning items on time (except articles). All items can be returned to the library Main Circulation desk. The book drop at the south wall of Wilson Library under the Skybridge can be used to return books at any time. Mailed returns must be sent early enough to arrive a day before the due date. Daily fines are charged for overdue materials!
• keeping your e-mail and physical address current in the ILLiad system to assure timely receipt of all communication and materials

The ILL staff may decide not to mail large or fragile items. Items with loan periods of less than 2 weeks, videos, audio tapes and microforms will NOT be mailed (and must not be mailed in return). This includes short-term loan items (videos, CDs, etc.) borrowed through Summit. Items are only mailed to home or office addresses - NOT to Post Office boxes.

Setting up Document Delivery service

When creating an ILLiad account or changing user information make sure that the fields noted below clearly reflect your user status and delivery preferences.

Identification:Status - Specify your status (Distance Ed faculty and students, select the correct 'Distance Ed' status)
Preferred Article Delivery - Document Delivery Service
Preferred Loan Delivery - Document Delivery Service

If you have questions or need assistance contact the Interlibrary Loan Office by phone (360-650-3076) or e-mail (illiad@cc.wwu.edu).