LibQUAL+ 2006
Survey Results

Rick Osen

Assistant to the University Librarian

 

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What is LibQUAL+?

LibQUAL+'s centerpiece is a rigorously tested Web-based survey bundled with training that helps libraries assess and improve library services, change organizational culture, and market the library.
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Dimensions of LibQUAL+

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Population and Respondents by Discipline

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Service Gaps

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Mean Scores by Dimension & Group

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Core Questions Summary for Undergraduate

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Core Questions Summary for Undergraduate

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Core Questions Summary for Graduate

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Core Questions Summary for Graduate

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Core Questions Summary for Faculty

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Core Questions Summary for Faculty

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Core Questions Summary for Library Staff

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Core Questions Summary for Library Staff

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Comparison with Peer Institutions - Undergrad

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Comparison with Peer Institutions - Grad

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Comparison with Peer Institutions - Faculty

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WWU Local Questions

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WWU Local Questions - cont.

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LibQUAL+ Analysis & Comments

Further analysis of LibQUAL+ results will be ongoing.
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Future Applications of LibQUAL+ Results

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Thank You!