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Business Communication


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Elizabeth Stephan, Librarian for the College of Business and Economics
Office: Haggard Hall 226
Phone: 360-650-2061
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Table of Contents:


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Reference Works: Bibliographies
  • Better said and clearly written : an annotated guide to business communication sources, skills, and samples / Belanger, Sandra E.
    Location: Haggard 2 -Reference HF5718 .B45 1989
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Reference Works: Encyclopedias
  • Encyclopedia of business letters in four languages.;Diccionario de cartas comerciales en cuatro idiomas. Lexique des lettres commerciales en quatre langues. Lexikon der Geschäftsbriefe in vier Sprachen
    Location: Haggard 2 -Reference HF5726 .E55
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    This provides model letters for most business situations. It is presented in English, French, Spanish and German.
Reference Works: Handbooks
  • Business writer's handbook / Alred, Gerald J.
    Location: Haggard 2 -Reference HF5721 .A465 2000
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    This book has more than 500 alphabetically arranged entries that provide guidance on the business writing process.
  • Complete business writer's manual : model letters, memos, reports, and presentations for every occasion / Bell, Arthur H. (Arthur Henry), 1946-
    Location: Haggard 2 -Reference HF5718.3 .B449 1992
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    This provides examples of many different types of business letters including recruitment, credit, complaints, stockholder relations, goodwill correspondence, discipline, questionnairs, legal and other letters.
  • A guide to business research : developing, conducting, and writing research projects / Smith, Charles B.
    Location: Haggard 2 -Reference HF5718.3 .S65 1991
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    This guide "provides business students with assistance in preparing research projects, theses and dissertations. A unique feature of this work is that the author seems to have a talent for easing the readers' fear of undertaking a research project by providing valuable pointers. While intended for use by business students, the work may be useful to practitioners as well."
  • How to write first-class business correspondence : the handbook for business writing / Baugh, L. Sue.
    Location: Haggard 2 -Reference HF5721 .B383 1995
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    This handbook helps you find answers to specific business writing problems, It breaks the writing process into three states and covers specific types of business writings.
  • How to write first-class memos : the handbook for practical memo writing / Baugh, L. Sue.
    Location: Haggard 2 -Reference HF5718.3 .B38 1995
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    This provies quick, concise answers to memo writing problems. It analyzes when you need to write a memo, common mistakes and how to avoid them, how to organize the memo, guidelines for handling electronic memos etc.
Citation Guides and Style Manuals Presentations
  • Macmillan book of business and economic quotations / Jackman, Michael.
    Location: Haggard 2 -Reference PN6084.B87 M33 1984
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    Signed and dated quotations are arranged by broad subjects. Key word and source indexes are provided.
Related Topic: Grantwriting Related Topic: International Business

Books about how to do business in other countries often focus on communication.

Related Topic: Publishing

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Last Modified: 2008-07-03 09:47:54
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