The LibQUAL Results Are In!
The initial data summary and comments have been added to the LibQUAL webpage http://library.wwu.edu/assessment/libqual.
The Western Libraries 2010 LibQUAL results indicate that overall the Western Libraries is increasingly effective at meeting the expectations of students and generally meets or exceeds the overall mean scores of universities and colleges that administered the survey during the 2009 survey cycle. But our survey results also indicate that the expectations of our varied user groups do not always easily align with one another. The updated LibQUAL page also includes numerous representative comments drawn from the more than 800 submitted by survey participants.
Over the summer we will begin a closer examination of the data, analyze of all 858 comments to further inform the data, and begin planning for a Fall 2010 LibQUAL Summit which will bring together administrators, university faculty and students for a lively discussion about your library’s future.